Conditions

General terms and conditions with customer information

scope
Conclusion of contract
Right of withdrawal
Prices and payment terms
Ticket redemption
Liability for defects (warranty)
Applicable Law
Place of jurisdiction
Alternative dispute resolution

1) Scope

1.1 These general terms and conditions (hereinafter "GTC") of 740 Art&Event UG (limited liability) (hereinafter "Seller") apply to all contracts for the delivery of tickets that a consumer or entrepreneur (hereinafter "Customer") has with the seller regarding the tickets presented by the seller in his online shop. The inclusion of the customer's own terms and conditions is hereby objected to, unless otherwise agreed.

1.2 A consumer within the meaning of these General Terms and Conditions is any natural person who concludes a legal transaction for purposes that cannot primarily be attributed to their commercial or independent professional activity. An entrepreneur within the meaning of these General Terms and Conditions is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their commercial or independent professional activity.

1.3 These General Terms and Conditions only regulate the sale of tickets for certain events specified in the seller's item description and not the implementation of these events. The legal provisions in the relationship between the customer and the organizer as well as any deviating conditions of the organizer apply exclusively to the implementation of the events. Unless the seller is also the organizer, he is not liable for the proper execution of the event, for which the respective organizer is solely responsible.

2) Conclusion of contract

2.1 The item descriptions contained in the seller's online shop do not represent binding offers on the part of the seller, but are intended to enable the customer to submit a binding offer.

2.2 The customer can submit the offer using the online order form integrated into the seller's online shop. After placing the selected tickets in the virtual shopping cart and going through the electronic ordering process, the customer submits a legally binding contractual offer with regard to the tickets contained in the shopping cart by clicking the button that completes the ordering process.

2.3 The seller can accept the customer's offer within five days,

by sending the customer a written order confirmation or an order confirmation in text form (fax or email), whereby the receipt of the order confirmation by the customer is decisive, or
by delivering the ordered tickets to the customer, whereby the receipt of the tickets by the customer is decisive, or
by asking the customer to pay after placing their order.

If several of the aforementioned alternatives are present, the contract is concluded at the point in time at which one of the aforementioned alternatives occurs first. The period for accepting the offer begins on the day after the customer sends the offer and ends at the end of the fifth day following the sending of the offer. If the seller does not accept the customer's offer within the aforementioned period, this is deemed to be a rejection of the offer with the result that the customer is no longer bound by his declaration of intent.

2.4 When submitting an offer via the seller's online order form, the contract text is saved by the seller after the contract has been concluded and sent to the customer in text form (e.g. e-mail, fax or letter) after the order has been sent. The seller will not make the contract text available beyond this.

2.5 Before bindingly submitting the order via the seller's online order form, the customer can identify possible input errors by carefully reading the information displayed on the screen. An effective technical means of better detecting input errors can be the browser's magnification function, which enlarges the display on the screen. As part of the electronic ordering process, the customer can correct his entries using the usual keyboard and mouse functions until he clicks on the button that completes the ordering process.

2.6 The German language is available for concluding the contract.

2.7 Order processing and contact usually take place via email and automated order processing. The customer must ensure that the email address he provided to process the order is correct so that emails sent by the seller can be received at this address. In particular, when using SPAM filters, the customer must ensure that all emails sent by the seller or by third parties commissioned by the seller to process the order can be delivered.

3) Right of withdrawal

3.1 Consumers generally have a right of withdrawal.

3.2 Further information on the right of withdrawal can be found in the seller's cancellation policy.

4) Prices and payment terms

4.1 Unless otherwise stated in the seller's item description, the prices stated are total prices and include statutory sales tax.

4.2 The payment option(s) will be communicated to the customer in the seller's online shop.

5) Ticket redemption

5.1 The ticket can only be redeemed once and only on the date specified on the ticket at the venue specified on the ticket.

5.2 The ticket is only intended for use by the person named on it. A transfer of the ticket to third parties is excluded. If the seller is also the organizer, he is entitled, but not obliged, to check the material entitlement of the respective ticket holder.

6) Liability for defects (warranty)

If the purchased item is defective, the provisions of statutory liability for defects apply.

7) Applicable Law

The law of the Federal Republic of Germany applies to all legal relationships between the parties, excluding the laws on the international purchase of movable goods. For consumers, this choice of law only applies to the extent that the protection granted is not withdrawn by mandatory provisions of the law of the country in which the consumer has his or her habitual residence.

8) Place of jurisdiction

If the customer acts as a merchant, a legal entity under public law or a special fund under public law based in the Federal Republic of Germany, the exclusive place of jurisdiction for all disputes arising from this contract is the seller's place of business. If the customer is based outside the territory of the Federal Republic of Germany, the seller's place of business is the exclusive place of jurisdiction for all disputes arising from this contract if the contract or claims arising from the contract can be attributed to the customer's professional or commercial activity. In the above cases, however, the seller is in any case entitled to appeal to the court at the customer's registered office.

9) Alternative dispute resolution

9.1 The EU Commission provides a platform for online dispute resolution on the Internet at the following link:https://ec.europa.eu/consumers/odr

This platform serves as a contact point for the out-of-court settlement of disputes arising from online purchase or service contracts in which a consumer is involved.

9.2 The seller is neither obliged nor willing to take part in a dispute resolution procedure before a consumer arbitration board.