Table of contents

1. Scope of Application

2. Conclusion of Contract

3. Right of Withdrawal

4. Prices and Payment Terms

5. Redemption of Tickets

6. Warranty (Liability for Defects)

7. Program changes, ticket sales and failure of announced guests

8. Applicable Law

9. Place of Jurisdiction

10. Alternative Dispute Resolution

11. Special Event Conditions for Exhibitors

12. House Rules / Access to the Event

13. Force Majeure

14. Image and Sound Recordings

1. Scope of Application

1.1 These General Terms and Conditions (hereinafter “GTC”) of 740 Art&Event GmbH & Co. KG (hereinafter “Seller”) apply to all contracts for the delivery of tickets concluded by a consumer or entrepreneur (hereinafter “Customer”) with the Seller regarding the tickets displayed in the online shop. The inclusion of the Customer’s own terms and conditions is hereby rejected unless otherwise expressly agreed.
1.2 A consumer within the meaning of these GTC is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor self-employed. An entrepreneur is any natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their commercial or self-employed professional activity.
1.3 These GTC only govern the sale of tickets for specific events designated in the item description. The implementation of the event itself is governed exclusively by the statutory provisions in the relationship between the Customer and the organizer, as well as any differing conditions of the organizer. If the Seller is not the organizer, it is not liable for the implementation.

2. Conclusion of Contract

2.1 The item descriptions contained in the online shop do not constitute binding offers.
2.2 The Customer can submit a binding contract offer via the order form. By clicking the final button, the Customer declares a binding offer.
ANNEX The seller can accept the offer within five days by:• Order confirmation (written or by e-mail)• Delivery of tickets• Payment method
2.4 The text of the contract is stored and sent to the Customer in text form after ordering.
2.5 Before submitting the order, the Customer can correct their entries. A technical means of detecting errors is, for example, the zoom function of the browser.
2.6 The language of the contract is German.
2.7 Order processing is usually done by email. The Customer must ensure that emails can be received (including with spam filters).

3. Right of Withdrawal

3.1 Consumers generally have a right of withdrawal.
3.2 Details are provided in the separate withdrawal policy.

4. Prices and Payment Terms

4.1 All prices include statutory VAT.
4.2 Payment options are specified in the online shop.

5. Redemption of Tickets

5.1 Tickets can only be redeemed once and at the specified date and location.
5.2 Tickets are personalized and non-transferable. Eligibility checks are permitted.

6. Warranty (Liability for Defects)

In case of defects, the statutory provisions apply.

7. Program changes, ticket sales and failure of announced guests

7.1 These General Terms and Conditions apply to all tickets for the event, regardless of whether they have been purchased directly via the organizer or via authorized pre-sales offices, ticket platforms or other third-party providers. With the purchase of a ticket, the buyer recognises these terms and conditions as binding.
7.2 The organizer reserves the right to change the event program, the order of individual programme points, as well as the participation of announced exhibitors, artists, influencers, honorary guests, moderators or other contributors for factual reasons.
7.3 If an announced person cannot participate in the event due to illness, force majeure, administrative order, obstacles to travel or other circumstances outside the organiser's sphere of influence, this is not a lack of the event.
7.4 The purchase of a ticket is entitled to attend the event as a whole. There is no entitlement to the appearance of certain persons, exhibitors or programme points.
7.5 Changes in the programme or the failure of individual announced persons do not, in principle, authorise the cancellation of the contract, the return of the ticket or the refund of the entry price, provided that the overall nature of the event is preserved and the implementation of the event is essentially guaranteed.
7.6 Further legal rights of visitors, in particular in the event of a complete cancellation or a substantial failure of the event for reasons to be represented by the organizer, remain unaffected.

8. Applicable law

For entrepreneurs: the exclusive place of jurisdiction is the Seller’s place of business.

9. Jurisdiction

If the Customer is a merchant, a legal entity under public law, or a special fund under public law with its registered office within the Federal Republic of Germany, the Seller’s place of business is the exclusive place of jurisdiction for all disputes arising from this contract. If the Customer’s registered office is outside the Federal Republic of Germany, the Seller’s place of business is the exclusive place of jurisdiction for all disputes arising from this contract if the contract or claims arising from the contract can be attributed to the Customer’s professional or commercial activity. In the above cases, however, the Seller is in any event entitled to bring an action at the Customer’s place of business.

10. Alternative dispute resolution

10.1 EU online dispute resolution platform: https://ec.europa.eu/consumers/odr
10.2 The seller is neither obliged nor willing to participate in dispute settlement proceedings.

11. Special event conditions for exhibitors

11.1 exhibitors must keep their stand fully assembled and occupied throughout the entire event period.
Article 2 A premature dismantling of the stand is expressly prohibited.
11.3 In case of infringement, a contractual penalty may be imposed in the amount of the full standing fee. Further claims for damages remain unaffected.
11.4 The organizer reserves the right to exclude exhibitors from future events.

12. Hausrecht / Access to the event

12.1. The organizer exercises the right to house on the premises and can deny people access or reject them.
12.2 There is no claim to admission for fake tickets, security concerns or violations of rules.

13. Force Majeure

13.1 In case of failure or limitation of the event by force majeure (e.g. pandemic, storms, administrative measures), there is no entitlement to reimbursement if permitted by law.
Article 2 The organizer tries to make replacement dates or digital alternatives.

14. Image and sound recordings

14.1 During the event, sound, image and video recordings can be created by the organizer or commissioned third parties.
ANNEX 2 Upon entering the premises, the customer/exhibitor agrees that these recordings may be used free of charge for documentation, press and advertising purposes.