STATUS: July 2025
GENERAL TERMS AND CONDITIONS WITH CUSTOMER INFORMATION
Table of contents
Scope of Application
Conclusion of Contract
Right of Withdrawal
Prices and Payment Terms
Redemption of Tickets
Warranty (Liability for Defects)
Applicable Law
Place of Jurisdiction
Alternative Dispute Resolution
Special Event Conditions for Exhibitors
House Rules / Access to the Event
Force Majeure
- Image and Sound Recordings
1. Scope of Application
1.1 These General Terms and Conditions (hereinafter “GTC”) of 740 Art&Event GmbH & Co. KG (hereinafter “Seller”) apply to all contracts for the delivery of tickets concluded by a consumer or entrepreneur (hereinafter “Customer”) with the Seller regarding the tickets displayed in the online shop. The inclusion of the Customer’s own terms and conditions is hereby rejected unless otherwise expressly agreed.
1.2 A consumer within the meaning of these GTC is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor self-employed. An entrepreneur is any natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their commercial or self-employed professional activity.
1.3 These GTC only govern the sale of tickets for specific events designated in the item description. The implementation of the event itself is governed exclusively by the statutory provisions in the relationship between the Customer and the organizer, as well as any differing conditions of the organizer. If the Seller is not the organizer, it is not liable for the implementation.
2. Conclusion of Contract
2.1 The item descriptions contained in the online shop do not constitute binding offers.
2.2 The Customer can submit a binding contract offer via the order form. By clicking the final button, the Customer declares a binding offer.
2.3 The Seller can accept the offer within five days by:
• Order confirmation (in writing or by email)
• Delivery of the tickets
• Request for payment
2.4 The text of the contract is stored and sent to the Customer in text form after ordering.
2.5 Before submitting the order, the Customer can correct their entries. A technical means of detecting errors is, for example, the zoom function of the browser.
2.6 The language of the contract is German.
2.7 Order processing is usually done by email. The Customer must ensure that emails can be received (including with spam filters).
3. Right of Withdrawal
3.1 Consumers generally have a right of withdrawal.
3.2 Details are provided in the separate withdrawal policy.
4. Prices and Payment Terms
4.1 All prices include statutory VAT.
4.2 Payment options are specified in the online shop.
5. Redemption of Tickets
5.1 Tickets can only be redeemed once and at the specified date and location.
5.2 Tickets are personalized and non-transferable. Eligibility checks are permitted.
6. Warranty (Liability for Defects)
In case of defects, the statutory provisions apply.
7. Applicable Law
For entrepreneurs: the exclusive place of jurisdiction is the Seller’s place of business.
8. Place of Jurisdiction
If the Customer is a merchant, a legal entity under public law, or a special fund under public law with its registered office within the Federal Republic of Germany, the Seller’s place of business is the exclusive place of jurisdiction for all disputes arising from this contract. If the Customer’s registered office is outside the Federal Republic of Germany, the Seller’s place of business is the exclusive place of jurisdiction for all disputes arising from this contract if the contract or claims arising from the contract can be attributed to the Customer’s professional or commercial activity. In the above cases, however, the Seller is in any event entitled to bring an action at the Customer’s place of business.
9. Alternative Dispute Resolution
9.1 EU online dispute resolution platform: https://ec.europa.eu/consumers/odr
9.2 The Seller is neither obliged nor willing to participate in dispute resolution proceedings.
10. Special Event Conditions for Exhibitors
10.1 Exhibitors must keep their stand fully set up and staffed during the entire event.
10.2 Early dismantling of the stand is expressly prohibited.
10.3 In case of violation, a contractual penalty equal to the full stand fee may be imposed. Further claims for damages remain unaffected.
10.4 The organizer reserves the right to exclude exhibitors from future events in case of violations.
11. House Rules / Access to the Event
11.1 The organizer exercises house rules on the premises and may deny or revoke access to persons.
11.2 There is no right of entry in case of counterfeit tickets, security concerns, or rule violations.
12. Force Majeure
12.1 In the event of cancellation or restriction of the event due to force majeure (e.g., pandemic, severe weather, official measures), there is no entitlement to a refund to the extent legally permitted.
12.2 The organizer will endeavor to provide alternative dates or digital alternatives.
13. Image and Sound Recordings
13.1 During the event, audio, photo, and video recordings may be made by the organizer or authorized third parties.
13.2 By entering the premises, the Customer/Exhibitor agrees that these recordings may be used free of charge for documentation, press, and advertising purposes.
